Term of Use
1 GENERAL
1.1 Through this document, which will be called “Conditions”, we will establish the main guidelines that will determine the use of this virtual store and the purchase of the products offered here.
1.2 It is essential that, before using this website, you read these Conditions, together with the Privacy Policy and Exchange Policy.
1.3 By using the features of this website and/or placing an order, you will be bound by these Conditions and our Policies indicated above.
1.4 The sale of the products offered on this website will be carried out by X6 Technology Pte.Ltd. 20 Emerald Hill Street, Singapore, SINGAPORE 229302, hereinafter referred to as X6.
1.5 Upon completion of the purchase procedure and receipt of order and payment confirmations, the Agreement will remain formalized, which together with these conditions, will constitute the written agreement between you and X6.
1.6 It is important that you know that the conditions established here are subject to modification at any time, and it is your responsibility to periodically read them, since the updated conditions will apply whenever the resources of this website are used and/or or purchases are made.
1.7 The information or personal data provided by you will be processed in accordance with the Privacy Policy. By using this website, you agree to the processing of your information and data, and declare that all information and data provided are true and correspond to reality.
1.8 If you have questions about these Conditions, as well as the Privacy Policy or Exchange Policy, please contact us using the communication channels available on the website.
2. GENERAL INFORMATION ABOUT THE USE OF THE SITE
2.1 By using this website and carrying out the purchase procedure for the products, you undertake to:
2.1.1 Do not place false or fraudulent orders. In case of verification of requests in this regard, X6 is authorized to carry out the cancellation and forward the case to the competent authorities.
2.1.2 Inform your data such as: e-mail, delivery address and contact data correctly and truthfully. The information requested by us is necessary for the completion of the purchase procedure, without it, it will not be possible to complete your order.
2.1.3 In order to purchase the products, you declare that you are over 18 (eighteen) years of age and legally qualified to sign binding contracts.
3. POSSIBILITY OF CORRECTION OF THE DATA INFORMED
3.1 By contacting us through the service channels available on the website, you may request the correction of any personal data provided by you in the wrong way.
3.2 If you identify an error in your order after completing the payment process, we ask that you contact us immediately, through the available service channels, to carry out the correction, being certain, however, that the changes can only be made prior to order confirmation.
4. PRODUCT AVAILABILITY AND ORDER CANCELLATION
4.1 The order confirmation of all products will be subject to their availability.
4.2 We will inform you if there is no availability of a particular model or color, by means of an alert in the announcement of the same, however, due to possible errors in the operation, it is possible that there are some discrepancies in relation to the stock. If this occurs, X6 will arrange for a refund of any amount you have paid for the product you have chosen, which has become unavailable.
4.3 X6 will have the right, at any time, to withdraw any product from the website, as well as to refuse the processing of orders after the confirmation has been sent, due to exceptional circumstances, and X6 will not be held responsible in these cases.
4.4 You will be informed in the event of cancellation of confirmed orders, and X6 will arrange for a refund of any amount you have paid for the product you have chosen, which has been the subject of cancellation.
5. DELIVERY RULES AND PROCEDURES
5.1 The period for sending your product will start after receiving the confirmation of payment authorization, according to the chosen method.
5.2 Notwithstanding the provisions of the item “Availability of Products”, X6 will always seek to comply with the estimated product shipping deadlines at the time of purchase. Even so, it is important to mention that delays may occur for reasons beyond our control, linked to unforeseen circumstances, fortuitous cases or force majeure, or even problems related to the delivery area.
5.3 In the cases indicated in the previous item, if it is not possible to deliver the product within the estimated time indicated, we will use our best efforts to deliver the product as soon as possible and will indicate the new estimated time or date of delivery.
5.4 If, for any reason, X6 is unable to meet the delivery date, we will inform you of the situation within 72 hours (seventy-two hours), giving you the option to proceed with the purchase, establish a new delivery date or cancel the order with a full refund of the amount paid.
5.5 We hereby inform you that, as a rule, domestic deliveries will not take place on Saturdays, Sundays and bank holidays.
5.6 The delivery service for the items offered on this website is only available in Brazilian territory.
5.7 For the purposes of these Conditions, "delivery" shall be understood as carried out or the order "delivered" when you or a third party of your appointment, such as a doorman or receptionist of your building or condominium, is physically in possession of the goods, the which will be shown on the signature of the order receipt at the indicated delivery address.
5.8 If the carrier and/or any company responsible for delivering your product cannot locate you, your order will be forwarded to our distribution center.
5.8.1 You will receive information on where your order is and what to do to make a new delivery attempt possible.
5.8.2 If, after 30 days from the date on which your order is available for delivery, it cannot be delivered for reasons which are not our responsibility, we may assume that you wish to cancel your order, and your order will be completed. Accordingly, we will refund to you all payments we have received, including shipping.
5.9 The cost of shipping will always be specified at the time of order confirmation, and may vary according to the delivery region and the chosen method.
6. PRICE OF PRODUCTS AND PAYMENT METHODS
6.1 The price of the products will always be detailed next to each item. X6 will make every effort to ensure that the prices shown are correct, however, for operational reasons, errors may occur.
6.2 If we discover an obvious error in the price of any of the products in your order, we will inform you as soon as possible. If we are unable to contact you, we will consider the order canceled and all amounts paid will be fully refunded.
6.3 The prices of the products on the website do not include shipping, which will be added to the total price when you fill in your address and choose the shipping method.
6.4 Prices may change at any time. However, except as stated above (obvious error), the changes should not affect orders already confirmed.
6.5 Once you have selected all the items you wish to purchase, they will be added to your shopping cart. The next step will be to place the order and make the payment. To this end, you must follow the steps of the purchase process, indicating or verifying the information requested at each step. In addition, throughout the purchase process, before payment, you can change your order details.
6.6 You can use any of the methods available at the time of confirmation of purchase as a method of payment.
6.7 To minimize the risk of unauthorized access, your credit card details will be encrypted. Once we receive your order, we will pre-authorize your card to ensure there are sufficient funds to complete the transaction. Your card will be charged when we receive payment approval from our anti-fraud system.
6.8 If the payment method via PayPal is available at the time of confirmation of purchase, the charge will be made when we confirm your order. When you click "Authorize Payment", you will confirm that the credit card is yours.
6.9 Credit cards are subject to verification and authorization by the card issuer. If the entity does not authorize payment, we will not be responsible for any delays or failures in delivery and we will not be able to complete your orders.
6.10 Considering that there may be products offered on this website that will not be offered in physical stores, there may be a price difference between the products offered on the website and the products offered in physical stores. In addition, with exceptions, prices related to any promotions or sales offered on the website will be exclusive and will only apply to online purchases and therefore will not be linked to any physical store.
7. PROMOTIONAL ACTIONS AND BENEFITS
7.1 X6 may, at any time, carry out promotional campaigns offering commercial benefits to its customers, including, but not limited to, discount coupons, checkout discounts, free shipping, etc.
7.2 X6 reserves the right to suspend the promotional campaign at any time, as well as to cancel orders that have shown suspicious behavior regarding the use of such benefits. If this happens, X6 will refund the amounts paid by the customer, when applicable, respecting the deadlines of the financial operators.
8. GENERAL PROVISIONS
8.1 All product descriptions, information and materials displayed on this website are provided "as is", without express or implied warranties, except for those legally established. In this sense, we are obliged to deliver products that conform to the order, and any lack of conformity existing at the time of delivery remains your responsibility. It is understood that the products comply with the order when they: (i) meet the description given by us and have the qualities that we present on this website; (ii) are fit for the purposes for which products of this type are normally used; (iii) exhibit the quality and performance normally present and expected in our products.
8.2 The products will be under your full responsibility from the moment of delivery.
8.3 Any type of membership promotion made by X6 on this website will not benefit the consumer whose membership has been made in a previous period, unless expressly disclosed to that effect.
8.4 You acknowledge and agree that all copyright, trademark and other intellectual property rights in the materials or content provided as part of the website always belong to X6 or our Licensors. You may use this material only to the extent expressly authorized by us, your right to use it being guaranteed to the extent necessary to copy the information in your order or in your contact details.
8.5 Failure by us to demand strict compliance on your part with any of the obligations assumed by you by virtue of an order or these Conditions, or failure on our part to exercise the rights or actions corresponding to us by virtue of the Conditions , shall not constitute a waiver or limitation of such rights or actions, nor release you from the performance of such obligations.